Shipping policy

Shipping Policy 

At Just Cat, we deliver fresh cat lawn across India.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • As cat lawn is a live product, we prioritize dispatch to maintain freshness.

Delivery Timeline

Estimated delivery time: 4–7 business days across India.

Delivery timelines may vary depending on:

  • Courier delays

  • Weather conditions

  • Remote delivery locations

We are not responsible for courier delays once the package is handed over to the shipping partner.

Shipping Charges

Shipping charges (if applicable) are calculated at checkout.

Order Tracking

Once your order is shipped, you will receive:

  • A tracking number via SMS/email

  • Courier partner details

Damaged or Incorrect Orders

If your order arrives:

  • Damaged

  • Spoiled

  • Incorrect

You must contact us within 24 hours of delivery with:

  • Order ID

  • Clear photos

  • Unboxing video (recommended)

📧 Email: support@justcat.in
📞 Phone: 9004721431